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Repair & Installation

Freqently Asked Questions

How secure is your shredding service?
Our shredding service follows strict guidelines, outlined by the British Security Industry Association (BSIA) and we are fully compliant with Data Protection and GDPR laws
How does the whole process work?
On the day, our certified and friendly collection team will collect and safely deposit your documents, into lockable wheelie bins. These will then be transported directly to the mobile shredding vehicle and then be safely destroyed. The day before your service is due to be carried out, you will receive a notification providing you with a 2 hour window, and a live tracking link so that you can monitor the arrival of your driver.
How Much does Document Shredding Services Cost?
The cost of shredding services at Total Shred can vary based on factors like the volume of materials, type of shredding service (onsite or offsite). Total Shred offers competitive pricing with options for both small and large volumes of documents. Contact us today for a tailored quote based on your specific requirements.
Do you provide a certificate of destruction
Yes, all our work is certified. Once the service has been completed and signed off, you will instantly receive a certificate of destruction (CoD)
What is your drive-thru service
Unique to Total Shred, Like McDonald's, you drive into our drive thru location where you will be greeted by our friendly team who will assist in removing the bags from your vehicle into lockable wheelie bins, which will then be transported to the on-site shredding vehicle and shredded!
Freqently Asked Questions

Service Queries

Are your drivers vetted and uniformed?
Yes they are. All of our drivers and operators have been vetted to BS7858 standard and have gone through the DBS Enhanced (Disclosure and Barring Service) clearance
Do you offer onsite/off-site services?
Yes we offer both services and for each service you will receive a Certificate of Destruction (CoD)
What size are the sacks you provide?
The sacks we provide measure 50 x 80 cm and can hold 15 kg of paper
What accreditations do you have?
We have the below accreditations: - BS EN 15713 - ISO9001: 2015 - ISO14001:2015 - Safecontractor Approved - Registered Waste Carriers with the Environment Agency
Can I drop off my documents to your office for shredding?
We offer a Drive - Thru Shredding service which you can book online
Do I need to remove any staples, paper clips from the documents?
Nope, not at all! Our cutting-edge shredding vehicle can destroy any staples, paper clips, plastic wallets and any lever arch files
What happens to the paper once it has been shredded
The paper is processed at a recycling facility in the UK and generally converted into recycled tissue paper.
Can we witness the shredding process? We are very conscious of our documents being destroyed
Yes, of course! All our trucks are fitted with additional security cameras which covers the full shredding process offering security play backs if required

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